【Company Legal Name】 (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit 【Website Domain】, submit information through our website, contact us, or otherwise interact with our website.
Our website is primarily intended to provide information about our company, products, and services and to allow visitors to contact us. Users are not currently required to create an account or log in to use the website.
1. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through 【Website Domain】.
It does not apply to websites, platforms, or services independently operated by third parties. If you follow a link from our website to a third-party website, that third party's privacy policy will govern its collection and use of information.
2. Information We Collect
2.1 Information You Provide to Us
When you submit a contact form, request information, ask for a quotation, or otherwise contact us through the website, we may collect information that you voluntarily provide, such as:
- Name;
- Company or organization name;
- Email address;
- Telephone number;
- Country or region;
- Product or service interests;
- Inquiry details, purchasing requirements, or other information included in your message.
We seek to collect only the information reasonably necessary to respond to your inquiry or provide the services you request.
Please do not submit sensitive personal information through our general website forms, such as government identification numbers, financial account information, health information, biometric information, or similar sensitive information, unless we specifically request it and explain why it is necessary.
2.2 Automatically Collected Technical Information
When you visit our website, our web servers, hosting providers, content delivery networks, security providers, or other infrastructure providers may automatically process certain technical information, including:
- IP address;
- Browser type and version;
- Operating system;
- Device type;
- Date and time of access;
- Pages or resources accessed;
- Referring website or referrer information;
- Technical logs associated with website security, troubleshooting, or abnormal activity.
We primarily use this information to operate and secure our website, diagnose technical problems, prevent fraud or abuse, and maintain the reliability of our systems.
Unless otherwise permitted by applicable law or required for security purposes, we do not use this technical information alone to intentionally identify individual visitors.
2.3 Theme Preferences and Local Storage
Our website may use your browser's Local Storage to remember interface preferences, such as whether you selected light mode or dark mode.
Information stored for this purpose:
- Remains on your browser or device;
- Is not uploaded to our servers solely as part of this feature;
- Is not used to identify you;
- Is not used for advertising or cross-site tracking.
You can remove this information by clearing website data through your browser settings. If you do so, your display preferences may return to the website's default settings.
3. Website Analytics and Tracking Technologies
As of the effective date of this Privacy Policy, we do not use third-party tracking technologies for behavioral advertising or cross-site advertising purposes.
In the future, we may use website analytics technologies to better understand how visitors use our website and to improve website performance and user experience.
Such analytics tools may collect information such as:
- Number of website visits;
- Page views;
- Approximate geographic location;
- Device and browser type;
- Referral sources;
- Pages visited;
- Navigation patterns;
- Approximate time spent on certain pages.
If we introduce analytics services such as Google Analytics, Microsoft Clarity, Plausible, PostHog, or similar technologies, we will update this Privacy Policy as appropriate based on the actual data processing activities involved.
Where applicable law requires consent before placing or accessing non-essential cookies, Local Storage entries, or similar technologies, we will provide an appropriate notice and consent mechanism before using those technologies.
If we later use personal information for behavioral advertising, cross-site tracking, or similar advertising activities, we will provide additional disclosures and any legally required consent or opt-out mechanisms.
4. How We Use Your Information
We may use personal information for the following purposes:
- To receive and respond to inquiries, quotation requests, or partnership requests;
- To communicate with you regarding your inquiry;
- To provide information about our products or services when requested;
- To operate, maintain, and improve our website;
- To improve website functionality, performance, and user experience;
- To protect the security and integrity of our website, servers, and information systems;
- To detect, prevent, investigate, or respond to fraud, attacks, abuse, or other security incidents;
- To comply with applicable laws, regulations, legal processes, or governmental requirements;
- To protect our legal rights and the rights, safety, and property of others.
Unless otherwise permitted by applicable law or with your additional consent, we will not use information submitted through a contact form for purposes that are materially unrelated to the reason you originally provided it.
If we later send recurring marketing emails, promotional communications, newsletters, or similar messages, we will provide any notice, consent, and unsubscribe mechanisms required by applicable law.
5. How We Share Personal Information
We do not sell your personal information.
We may disclose or allow access to personal information to service providers where reasonably necessary to operate our website or respond to your inquiries, including providers of:
- Website hosting and cloud infrastructure;
- Content delivery and website security services;
- Business email services;
- Customer relationship management or inquiry management systems;
- Website maintenance and technical support;
- Website analytics services that we may use in the future.
These service providers are expected to process personal information only as necessary to provide services to us and subject to applicable contractual, confidentiality, and data protection obligations.
We may also disclose personal information when reasonably necessary:
- To comply with applicable laws or regulations;
- To comply with a court order, subpoena, or lawful governmental request;
- To investigate or prevent fraud, illegal activity, or security incidents;
- To protect our rights, property, users, employees, or others;
- In connection with a merger, acquisition, reorganization, financing, sale of assets, or similar business transaction.
6. International and Cross-Border Data Transfers
We may use servers, cloud infrastructure, email providers, or other service providers located in countries or regions different from your own.
As a result, your personal information may be stored or processed outside the country or region where you are located.
Privacy and data protection laws may differ between jurisdictions.
Where personal information collected in Mainland China is transferred outside Mainland China, we will comply with applicable Chinese laws and regulations governing cross-border transfers of personal information.
Where required by applicable law, we may provide information regarding the overseas recipient, processing purposes, processing methods, categories of personal information involved, and methods for exercising applicable rights, and we may obtain separate consent or complete other legally required procedures before transferring personal information.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
For ordinary inquiries submitted through our website, we generally intend to retain the relevant information for no longer than 24 months after our last substantive business interaction with you.
We may retain information for a longer period where:
- We establish an ongoing business or contractual relationship with you;
- Applicable legal, accounting, tax, regulatory, or compliance obligations require longer retention;
- Retention is reasonably necessary to resolve disputes, enforce agreements, or protect legal rights.
When personal information is no longer required for a legitimate business or legal purpose, we will delete, anonymize, or otherwise appropriately dispose of it.
8. Information Security
We implement reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
These measures may include:
- HTTPS/TLS encryption for website communications;
- Access controls;
- Authentication controls;
- Restrictions on personnel access to personal information;
- Server and system maintenance;
- Security monitoring;
- Backups;
- Vulnerability management.
However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.
Accordingly, we cannot guarantee the absolute security of personal information.
9. Your Privacy Rights
Depending on where you live and the laws that apply to our processing activities, you may have some or all of the following rights:
- To know whether we process your personal information;
- To obtain information about how your personal information is processed;
- To request access to your personal information;
- To request a copy of your personal information;
- To request correction of inaccurate or incomplete personal information;
- To request deletion of your personal information;
- To withdraw consent where processing is based on consent;
- To object to or restrict certain processing activities;
- To raise questions or complaints regarding our privacy practices;
- To exercise other rights provided under applicable privacy laws.
To exercise an applicable privacy right, please contact us using the information provided in the “Contact Us” section below.
To protect your information, we may take reasonable steps to verify your identity before fulfilling certain requests.
Mainland China Residents
If applicable Chinese personal information protection laws apply to our processing activities, individuals in Mainland China may have rights to:
- Be informed about personal information processing;
- Decide whether certain processing occurs;
- Restrict or refuse certain processing;
- Access or copy personal information;
- Correct or supplement personal information;
- Request deletion of personal information;
- Withdraw consent where processing is based on consent;
- Exercise other rights provided under applicable Chinese law.
United States Residents
Privacy rights vary by U.S. state.
If an applicable U.S. state privacy law applies to our business or processing activities, residents of that state may have rights that include:
- Accessing personal information;
- Correcting personal information;
- Deleting personal information;
- Obtaining a portable copy of certain personal information;
- Opting out of certain uses of personal information where required by law.
We currently do not sell personal information.
We also do not currently share personal information for cross-context behavioral advertising.
If the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), or another applicable state privacy law applies to our business in the future, we will provide the disclosures, rights, and opt-out mechanisms required by that law.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
Canadian Residents
Where applicable Canadian privacy laws apply to our activities, Canadian residents may have rights to:
- Request information regarding our collection, use, and disclosure of personal information;
- Request access to personal information we hold about them;
- Request correction of inaccurate personal information;
- Withdraw consent where permitted by law;
- Raise concerns or complaints regarding our privacy practices.
10. Do Not Track and Global Privacy Control
Some browsers provide a “Do Not Track” (“DNT”) setting.
There is currently no universally accepted industry standard for responding to ordinary DNT signals.
Because we do not currently engage in cross-site behavioral advertising, our website does not presently change its behavior in response to standard DNT signals.
Some jurisdictions may recognize browser-based privacy preference signals such as Global Privacy Control (“GPC”) as a legally valid opt-out request for certain processing activities.
If applicable law requires us to honor GPC or similar legally recognized preference signals, we will process those signals as required by applicable law.
11. Children's Privacy
Our website, products, and services are primarily intended for businesses and adults and are not specifically directed to children.
We do not knowingly collect personal information from children through our website.
If you believe that a child or minor has submitted personal information to us without appropriate authorization, please contact us. After verifying the circumstances, we will take reasonable steps to delete or otherwise appropriately handle the information in accordance with applicable law.
12. Third-Party Websites
Our website may contain links to third-party websites, social media services, distributors, partners, or other external services.
We do not control the privacy practices of independently operated third parties.
We encourage you to review the applicable privacy policies of third-party websites before providing personal information to them.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to our business;
- Changes to website functionality;
- Changes to the technologies we use;
- Changes to applicable laws or regulatory requirements.
When we update this Privacy Policy, we will post the revised version on our website and update the “Last Updated” date at the top of this page.
If a change requires us to obtain additional consent under applicable law, we will obtain the required consent before implementing the relevant processing activity.
14. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us:
Company Name: Shanghai Hengshida Cleaning Equipment Co., Ltd.
Email: sales@hengshida.cn
Address: Rm A-1005, Bldg 2, No.181 Songyu Rd., Tinglin Town, Jinshan Dist., Shanghai, China
Website: https://www.hengshida.cn
We will respond to privacy inquiries and requests within a reasonable period and in accordance with applicable legal requirements.
